At Hexoskeleton, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you place an order or contact us:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order history
  • Payment information (processed securely by third-party providers)

How We Use Your Information

Your information is used to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and services
  • Communicate with you regarding orders and promotions

Sharing Your Information

We do not sell or rent your personal information. Information may be shared with trusted third parties, such as payment processors and courier companies, solely to complete your order.

Security

We take reasonable measures to protect your information. However, no internet transmission or electronic storage method is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

Email: admin@hexoskeleton.co.za
Website: https://hexoskeleton.co.za/

Frequently Asked Questions (FAQs)

What material are Hexoskeleton parts made from?

All Hexoskeleton components are 3D printed using premium PLA+ for superior strength and durability.

Are the components reusable?

Yes. Hexoskeleton components are designed to be reused season after season.

Can I expand my Hexoskeleton system later?

Absolutely. All components are modular and compatible with one another, allowing you to expand your setup over time.

Is Hexoskeleton suitable for indoor and outdoor use?

Yes. The system is designed for both indoor and outdoor growing environments.

How much weight can the system support?

The amount of support depends on the configuration used, but the Hexoskeleton is designed to support heavy branches and large flowers.

Will the anchor spikes damage roots?

The spikes are designed to be minimally intrusive. As the plant grows, roots naturally grow around the anchors, providing additional stability.

How do I clean my Hexoskeleton?

Simply remove the components after harvest and wash them with warm water and mild soap before storing them. A small amount of bleach can be use for sterilization.

Do you offer replacement parts?

Yes. Individual components and expansion packs are available separately.